Refurbished Vs. New – Which Is Good When Buying A Computer?

Refurbish (v): to brighten or freshen up – Merriam-Webster’s Online dictionary. Essentially, when one refurbishes something, and for purpose of discussion, a pc, you are actually using an old item which has undergone adjustments to give it the appearance that it is new. When one purchases a refurbished computer, one also purchases a headache waiting to occur. So why is investing in a new computer a lot better than investing in a refurbished one? The list below shows the reasons why:

1) A brand new computer assures you that the parts are new and have not gone through any misuse or wear. Upon purchase, the pc has a seal of warranty along with a warranty card saying that all its parts are new and in good working condition. A refurbished computer, on the other hand, doesn’t have this guarantee and may even be an electric “Frankenstein”. Since a refurbished computer has logged minutes of use, wear and tear, or even damage can be hidden. When this happens, the computer is much more vulnerable to bogging down, or even losing information. However, a new computer removes any doubt as to its parts and ensures that it has the capability to work like a new item should, without defects or hidden damage.

2) A new computer’s problems may easily be solved. At the point of purchase, a new computer comes with a technical support system which refurbished computers don’t have. Once your pc experiences a glitch, help is just one phone call away. And the problem is easily identifiable. Alternatively, a refurbished computer, with all of its different parts and cosmetic changes, aside from being more prone to breakdown, is more prone to hidden glitches (such as viruses or system malfunctions) because of the previous use of the hardware. So when a refurbished computer has a problem, there isn’t any 24 hour, 7 days a week help-desk to call for assistance. In the end, one has to identify the issue through trial and error, and this not just increases cost but also inflates losses.

3) A brand new computer’s cost may be front loaded, but over time it could be less expensive. The argument that it might be cheaper to buy a refurbished computer than a new one is misleading. Firstly, though it’s more expensive to buy a brand new unit, this cost is simply a one time expense at the start. Costs for maintenance and repair are practically nil as it is a brand new item. And this translates to productivity for the purchaser. On the other hand, a refurbished computer might have low front end cost upon purchase, if the computer bogs down, the price of repair is magnified by the loss in productivity. Also, it’s much more expensiveto keep an on-call technician to identify a problem unlike in a new one, the help desk can certainly provide solutions.

So just why is a new computer a more cost effective investment? It is due to the warranties and the totally free help desk. Though initially it is more expensive to buy a brand new computer, the long term benefit far outweighs the price of buying a refurbished computer.

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